![]() I hate to be that "As a blahblah" person, but as a software QA engineer this is such a huge miss on their part. It's pretty clear how many of their users are positioned behind a corporate security system, but this is the first time I've ever had any issue installing anything while behind one myself. I bought these Logitech products specifically to use Flow between my work laptop and my home computer, but Options won't download on my work laptop and the older Options application doesn't support the ergonomic LIFT mouse. Management should not think this is small group of black-consumers who they can sit on thinking that this shall pass.Īdding my 1 here too. From what I can tell, most of peope who bought these business line ups will pass on and spread negative comment to peers and never return to logitech products again. Customers who bought these new products are in the business field and professionals rely heavily on reviews, feedback and referrals rather than marketing PR. Right now its just a heavy useless mouse worse than $15 amazon mouse.Ģ) Logitech PR rep should alert their management that this is huge concern. I bought MX master 3s only for the special functions and cant use any of them. I can only think they test ran with youtubers feeding them with marketing pointers to make reviews on youtube so people will get lured and make sales.īut if the actual users cannot use the functions isnt this a scam? don't market MX series as business products if business people(not youtubers or gamers) cannot use it. Its been more than 2 months since we were promised that the offline installer is coming.ġ) I just can't believe company of this size market share did not do a test run on actual working people with corporate proxy before launching the products. Now launch Logitech Options and it should load as it normally used to with all your configurations intact.Sooo.Click "Start" in the left panel to run the service.Click anywhere in the Services list and start typing out "Logitech Bluetooth Service" on your keyboard to automatically select it.Type in Services.msc into the "Run" dialog and hit Enter to open the Windows "Services" Management Console.Press Win R on your keyboard to open the "Run" dialog.Upon Starting the service, and relaunching Logitech Options, everything was back to normal. While troubleshooting, I noticed the above service was the only Logitech service in the Windows Services Management Console, and it wasn't Running, as can be seen above. What I immediately noticed to have fixed it was running the Logitech Bluetooth Service: Reinstalling Logitech Options ( v8.54.161 - Last for Win7/8.1) didn't make any difference, nor did deleting my logitech options configuration files. I too began experiencing this issue on my system running Windows 8.1 after experiencing a BSOD. Check if will have the same behavior on another computer If same issue - please perform a full clean wipe again and reinstall in Safe mode Re-install the Microsoft Visual C (64bit).Try to install all the necessary updates for the OS of your computer.Download and install the latest version of Logitech Options from.Download and install all available Windows updates.Navigate to folder Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\.Removing remnant Windows Registry entries, if present.Copy and paste this path C:\Windows\System32\.Select the View tab and in Advanced settings list find and select "Show hidden files, folders, and drives"Ĭopy and paste this path C:\Windows\System32\DriverStore\FileRepository\unifhid.inf_amd64_3994342584154151\圆4.Click the icon Options to open the Folder Options window.You need to enable hidden files and folders, by doing the following steps:.Wait for the purging progress to complete, this may take a few minutes depending on how many temporary files needs to be cleaned up.Make sure there are NO checkmark in Downloads.Wait a moment until the scanning as completed.Open the Windows app Delete Temporary Files.Open "Add or Remove Programs" and remove Logitech Options, if present.Report Id: b41c519a-5ca0-4d30-ab6e-b0a8b40c9396įaulting package-relative application ID: ![]() Faulting application name: LogiOptionsMgr.exe, version: 8.54.161.0, time stamp: 0圆0c0f109įaulting module name: LogiOptionsMgr.exe, version: 8.54.161.0, time stamp: 0圆0c0f109įaulting application start time: 0x01d794502b6152f3įaulting application path: C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOptionsMgr.exeįaulting module path: C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOptionsMgr.exe The answer below is from Logitech support. ![]()
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